Recovering Account

How to Retrieve a Lost password and Reactivate your account on the Innovation Cloud


1. To start the password recovery procedure, please go to the innovationcloud.com and access Login from the upper right corner of the website. 

Website Login

2. You will be forwarded to the Innovation Cloud Login page on which you should activate I can not access my account link. 

Activating I cannot access my account

3. Activating I can not access my account link will lead you to the Password recovery page on which you should fill in the email address used in the Innovation Cloud account. System will send you recovery steps to that email address, so you could log in again successfully

Password Recovery Page